Frequently Asked Questions

What Shipping Methods Are Available?

We ship with Canada Post

How Long Will it Take To Get My Package?

In most shipments 2-3 days

USA – 4-5 days

How Do I Track My Order?

You will receive a tracking number once your order is completed,

When you do we have a feature on our store at the top and bottom of the page called “Track Your Order”

you can also go to Canada Post and and track it from there

How Do I Place an Order?

  1. Check your shopping cart. Check over the items listed in your shopping cart. …
  2. Visit Ship, Bill and Pay screen. Make sure you’re logged in to your account. …
  3. Review your order. You will now see a display of your order information and your complete cost, including shipping and tax. …
  4. Get your receipt.

How Should I Contact You, if I Have Any Queries?

You can contact us by clicking on Customer Service, or Contact Us

You can also call us at: (705) 705-734-5298

Do I Need an Account to Place an Order?

No you do not.